At Hills Relationship Centre, we understand that entering therapy can feel both hopeful and uncertain. Whether you're seeking support as an individual, couple, or family, we’re here to make sure you feel safe, supported, and confident as you begin this journey with us.

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Therapy with us is a collaborative experience. It's about exploring what’s going on for you, identifying what matters most, and working together to build strategies for a more connected, fulfilling life.

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Finding the Right Support

Not sure where to begin? We’ll guide you.

Choosing the right counsellor is one of the most important steps in your journey—and we’re here to help make that easy. We offer a free 10-minute phone consultation to help you get started with confidence and clarity.

During this call, you can:

• Share what you’re looking for in counselling

• Ask any questions or express concerns

• Receive a recommendation for the best-fit counsellor based on your needs and preferences

There’s no pressure—just a supportive conversation to help you feel more at ease.

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Our Intake Process

Once you reach out, our warm and knowledgeable client care team will guide you through a brief intake assessment over the phone. This is your opportunity to tell us a bit about yourself and what you’re hoping for.

We’ll take into account:

• Your goals and challenges

• Any preferences for a counsellor (e.g., personality, approach, experience)

• Your availability and practical needs

Based on what you share, we’ll thoughtfully match you with a counsellor who feels like the right fit. Then, we’ll schedule your first session and send you everything you need to feel prepared, informed, and supported.

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Your First Session

A space that’s just for you

Your initial appointment is all about connection and comfort. In this session, your counsellor will:

• Explain what you can expect from the counselling process

• Get to know what’s brought you in and what you’d like to work on

• Collaboratively set a direction for your sessions together

This first session is a space where you can talk freely, be heard without judgment, and begin to build a trusting relationship. At the end of your session, we’ll support you with payment and booking any future appointments.

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Relationship Counselling

For couples seeking connection, understanding, and growth

Couples counselling at Hills Relationship Centre is a space to reconnect and strengthen your relationship. In your first session, you and your partner will:

• Identify core concerns or areas of tension

• Set shared goals with your therapist

• Begin using proven tools to enhance communication and emotional connection

Whether you're working through conflict, adjusting to a life transition, or simply wanting to invest in your relationship, we’re here to help you build a lasting, healthy partnership.

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Supporting Children's and Teens

Therapy tailored for young people and their families

For younger children, the first session is typically with the parent or guardian only. This gives us a full picture of your concerns and helps us determine the best approach.

For teens, the initial session may involve both the young person and a parent/guardian if they’re comfortable.

Once sessions begin, your child or teen will meet with their counsellor one-on-one in a warm, supportive space. We believe in collaboration, so we’ll stay connected with you and any other important supports involved in their care, with your permission.

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Ready to Get Started?

Let’s take the first step—together.
Book your free consultation today or reach out to our client care team. We’re here to help you find the right support and begin your journey with confidence and care.