Restore Balance and Reconnect with Yourself
The relationship you have with yourself shapes how you experience the world. When life feels overwhelming or uncertain, it can impact your wellbeing, relationships, and sense of direction. Individual counselling offers a safe, supportive space to explore what’s going on beneath the surface and find clarity, balance, and strength.
You may be navigating relationship stress, identity questions, low self-worth, or lingering effects from the past. You might feel stuck in patterns that no longer serve you, disconnected from who you are, or unsure of what’s next.
At Hills Relationship Centre, our experienced counsellors provide compassionate, evidence-based support tailored to your unique journey. Many clients find that counselling helps them build emotional resilience, reconnect with their values, and create more meaningful relationships—with themselves and others.
Whether you're facing a difficult season or simply seeking more alignment in your life, individual counselling can help you feel more grounded, empowered, and connected. Explore our individual counselling services below.
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Cost & DurationIndividual and Children's counselling is $150. Relationship and Family counselling is $220. All sessions go for 60 minutes.
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PaymentPayment is typically made at the end of each session. We accept card and cash. For Telehealth or new clients, payment may be processed in advance using the card details provided to us.
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Do I need a referral from my GP?You don't need a referral to access our services. If referred by a GP, lawyer, or other professional, we may ask for their contact information to coordinate care if needed.
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Do you accept the Mental Health Care Plan?The Mental Health Care Plan covers psychology services, not counselling. For this reason, we are unable to accept mental health care plans.
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Are rebates available with Medicare? What about private health insurance?Medicare does not offer rebates for counselling services. When working with Toni, rebates may be available with Bupa. Contact your provider to confirm your coverage. Unfortunately, rebates are not available with HCF or Medibank. You will be required to pay for your session in full. Upon payment, an itemized invoice will be emailed to you, which you can submit to your health fund to make a claim. Note: Counselling and psychology differ, and not all health funds cover counselling services. Please check with your provider before booking to avoid any disappointment, as this is out of our control.
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CommitmentFor counselling to be effective, you will need to make a commitment to our work, be open to look at what you bring into your life and relationship (both positive and negative) and commit to creating change where it is needed. If you attend counselling sporadically, you may not achieve the results you are looking for. To help to ensure your counselling journey is a successful one, it's important to attend frequently and consistently, as recommended by your counsellor. When these conditions are met, there is an excellent chance that we can not only help you get your life and relationship back on track but take you to an even stronger place.
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How long will I have to wait for an appointment?As a leading provider in the Hills District, our services are in high demand. Usually, you should be able to make an appointment within a week or so of contacting us, but high-demand times may have a waitlist. Booking in advance is recommended. You can book in and view our availability online by clicking here.
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Do you offer weekend or after-hours appointments? What about urgent appointments?Our centre is closed on weekends. After-hours sessions are available, but availability is limited. While we will always do our best to accommodate your preferred day and time, there may be a wait before we are able to offer you an after-hours appointment. Counselling services are provided by appointment only. If you need urgent or crisis support, please contact Lifeline on 13 11 14 or your local acute care mental health team.
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What is the difference between counselling and psychology?Counsellors work with individuals, couples, children, and families to help them cope with everyday stressors, relationship issues, personal or mental health challenges. Counsellors will use a range of therapeutic tools and techniques to help clients understand and explore their behaviour, experiences, thoughts, and feelings. Although there can be some crossover with counselling and psychology, working with a psychologist often also includes clinical assessment, diagnosis, and treatment of more severe mental illness.
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Do you work with individuals or only couples? If my partner doesn't want to come, can I come on my own?We work with individuals, couples, children, teens, and families, including those needing support after a relationship ends. If your relationship needs help and your partner is not willing to attend relationship counselling at this stage, you can work with us on your own. While it is ideal if both partners attend relationship counselling, it is not completely necessary. You can still achieve excellent results attending relationship counselling without your partner being present.You will learn new tools and strategies that can help your relationship. When one person makes changes, it can and does change the dynamic in the relationship.
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How many sessions will I need to attend?The number of sessions needed to see change varies between each individual and couple. The unique challenges you bring into counselling will affect the number of sessions required. Some individuals and couples only require one or two sessions. Some couples have been suffering for many years with complex and intricate challenges and require more long-term relationship counselling. Regular attendance is directly related to having a positive counselling experience and achieving your therapy goals.
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Where are you located? Can we still work together if I don't live nearby?Our office is located at 3.15/20A Lexington Drive, Bella Vista, NSW 2153. If you don't live locally or are unable to attend in person, we also offer counselling services online via Telehealth.
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Privacy & ConfidentialityConfidentiality is very important to us, as it helps you feel comfortable and build trust in us and our services. We keep all shared information private and confidential, except in certain circumstances: Legal Requirements: If required by a court subpoena. Risk of Harm: If we believe you are at risk of harming yourself, someone else, or if someone is harming you. Written Consent: With your written permission, we can share specific information with another party, such as a doctor, psychologist, or family member. For more details, please review our Privacy & Confidentiality Policy or reach out to our team. Your counsellor will also discuss this with you in more detail at the start of your initial session.
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CancellationWe require 2 business days' notice for any appointment cancellations or rescheduling. If changes are made outside of this timeframe, the full session fee will apply, regardless of the reason. Missed appointments will also incur the full fee. For more details, please contact our team or review our Cancellation Policy.
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Our PolicyHills Relationship Centre offers a supportive, inclusive environment where our dedicated team is committed to providing you with the best possible counselling experience. Our policy helps to ensure a respectful, empathetic, and therapeutic experience for every client, and answer any other questions you may have. Please take a moment to review our policy.
Individual Counselling Services
What makes us different
The team at Hills Relationship Centre are all experienced, qualified and registered counsellors who have specific training in individual, relationship and family counselling. We have taken our counselling backgrounds and created a unique blend of counselling that is a little more robust and practical than traditional therapy, to help you achieve your counselling goals faster. We use a mixture of counselling techniques, psychoeducation and practical exercises which are specifically tailored to your situation.
We do not take a one size fits all approach to counselling. Our education and clinical work provide us with a vast amount of knowledge and experience to draw upon. We are person centered, and solution focused and believe in evidence-based approaches and interventions.
At Hills Relationship Centre, we embrace diversity and welcome all cultures & gender, sexual and relationship diversities (GSRD). We love working with all kinds of clients and please know that you are wholeheartedly welcome at Hills Relationship Centre.
Working with us
We offer individual counselling via Zoom, as well as in person sessions at my office located in Bella Vista, New South Wales, Australia.
In Person and Zoom sessions run for 60 minutes and cost $150.00AUD for individuals.
If you are ready to work with us, then click one of the links below to book your appointment or to find out more.
