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Is Online Counselling Effective?

These are some worrying times we are living in right now. I want to reassure you that we are here for you! You can expect the same care, support and practical tools from us that you always received.

In light of COVID-19, we have been considering how we can insure your safety and wellbeing. We have decided that the most sensible and responsible thing to do is to move our in-person sessions to Zoom video call sessions for the time being.

What Does The Research Say About Online Counselling?

Some of you are wondering if online counselling is as effective as in-person counselling? Let's look at what the research says. Numerous studies — including two 2013 studies published in the Journal of Affective Disorders and Cyberpsychology, Behavior and Networking — found online counselling to be as effective as traditional face-to-face therapy.

In certain instances, online therapy may be more effective. In the study published in the Journal of Affective Disorders, for example, participants found their online therapists to be more “personal” than those who visited in-person therapists. Study participants were also more likely to continue to engage with and address what they worked on in therapy, periodically reviewing their written correspondence with their online counsellor.

“Our study is evidence that psychotherapeutic services on the internet are an effective supplement to therapeutic care,” said Professor Andreas Maercker, a study researcher. “In the medium term, online psychotherapy even yields better results.”

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